Questions about operation
Monitoring & alarms
Advice on equipment & upgrades
How we help
Support for the system you already have
How Your System Works
Help understanding how a system works and what its alarms mean.
Monitoring
Guidance on monitoring your system.
Equipment & Upgrades
Advice on equipment, upgrades and replacement.
Your process
From your question to a clear answer
Our engineers can explain how a system works, what its alerts mean and whether the equipment needs repair, an upgrade or replacement.
01
Tell us what you see
Send the make and model and describe your question or the alarm.
02
We look into it
Our engineers review your question and your equipment.
03
We explain
We explain how the system works and what its alerts mean.
04
The next step
We tell you whether it needs repair, an upgrade or replacement.
To help us help you
What is useful to tell us
Make and model
The make and model of the equipment.
Alarms and alerts
What the display or the app is showing.
Monitoring
Which monitoring your system has.
Your goal
Whether you want an explanation, a repair, an upgrade or a replacement.
Our projects
Our projects
Our projects range from a 45 kW rooftop system in Model Town to a 2 MW plant at a steel mill. Each one was designed for the load and the site it serves.
Industrial
CommercialMushtaq Cold Storage 300kW Solar Power Project | Atiq Traders
- Capacity
- 300 kW
- Location
- Lahore, Pakistan
- Completed
- 2022
View project
Residential
Have a question about your system?
Call 0300-9423441 or send us a message and our engineers will help.
Frequently asked questions
Common Questions
Who can ask for technical support?
Technical support is for existing solar and power backup systems and equipment, including questions about operation, monitoring and alarms.
Can you explain my system’s alarms?
Yes. Our engineers can explain how a system works and what its alerts mean.
Can you advise on upgrades?
Yes. We give advice on equipment and upgrades, and tell you whether the equipment needs repair, an upgrade or replacement.
How do I reach the engineers?
Call 0300-9423441 or use the contact page. Tell us the make and model and what you are seeing.